We build & manage remote
support team for E-commerce
We build & manage remote support team for E-commerce
High-quality, long term & reliable customer support team, trained for
your brand, at just $6/hour, available
24/7.
Trusted by 100+ brands
Support that scales your success
Our mission is to deliver high-quality, long-term and reliable customer support, tailored for your
business, without breaking your budget.
We believe in building customer
experience with your brand, not only
resolving the issues.
4.8/5
trusted by clients worldwide
700+
team members
700+
team members
Clients notice happier, more
engaged customers within the first
two weeks of service.
Our trained team starts delivering results immediately, handling dozens of customer inquiries.
- AVAILABLE TO START AT $6 ONLY
Our 4 promises
1. Empathy
We put ourselves in your customers’ shoes, understanding their concerns and needs to provide thoughtful, personalized support.
2. Patience
Every query is handled with calm and attention, ensuring customers feel heard and supported without rushing.
3. Proactivity
We anticipate potential issues and act before they become problems, keeping your customers satisfied and loyal.
4. Consistency
Every interaction reflects the same high standard of care, building trust and a reliable customer experience.
What We Do Best
Making customer support easy, relaible, and stree-free for your business.
Phone Support
- Speak directly with trained agents
- Resolve complex issues efficiently
- Friendly, empathetic tone builds trust
- Schedule callbacks and follow-ups
Live Chat Support
- Real-time assistance for customers
- 24/7 availability based on your need
- Trained agents handling real time complex issues
- Personalized tone that matches your brand
Email Support
- Handle inquiries, complaints, and order updates
- Maintain a clear, branded communication style
- Organized ticketing for faster follow-ups
- Detailed responses that enhance trust
Social Media Support
- Manage DMs, comments, mentions across platforms
- Quick responses to questions or complaints
- Monitor reputation and customer sentiment
- Proactively engage to boost loyalty and retention
Other Solutions
- WhatsApp Support: Instant, personalized messaging
- Helpdesk Ticketing: Gorgias, Zendesk, Freshdesk
- SMS Support: Quick updates, reminders
- Keep DMs and social groups safe and friendly
95%
Satisfaction Rate
When it is tailored for you, it always fits with perfection.
7+
Years of experience
Helping brands enhance their customer experience.
Expert Customer Service Team For Your Brand
Best fit for your needs and business goals
Use your existing software
If you don’t have already, we can help choose one, best for your business needs.
Choose Your Plan
Pay for the support you need, nothing more, nothing less.
Starter Plan
$8 / hour
- Per Agent
- <20 Hours/week
- Month to month contract
- Dedicated & trained agent
- Quality assurance team
- One time $299 staffing fee per agent
Essential Plan
$6 / hour
- Per Agent
- 30-40 Hours/week
- Month to month contract
- Dedicated & trained agent
- Quality assurance team
- One time $299 staffing fee per agent
Pro Plan
$5 / hour
- For 10+ agents
- 40 hours/week
- Month to month contract
- Dedicated & trained agent
- Quality assurance team
- One time $299 staffing fee per agent
3 Easy Steps To Get Started
With ApolloTeams, It’s always easy to give your customers premium customer service.
STEP 1
Book a Demo
A quick call to understand your business and recommend the right support setup and plan.
STEP 2
Get Your Team
We assign and train a dedicated team/agent perfectly suited to your brand. You can always interview the agent before going live.
STEP 3
Go Live
Your support team starts handling customers and delivering results within 3-5 business days.
Hear From Our Previous Clients
Don’t take our word for it. Take theirs.
“We were overwhelmed with customer messages and didn’t want to hire in-house yet. ApolloTeams took over smoothly and our response times improved almost immediately.”
Jason Miller
Founder, BrightCart
As we grew, support became a bottleneck. Their team stepped in, learned our workflows fast, and handled chats and emails with care—giving us real peace of mind.
Daniel Rodriguez
Founder, Femsa
“We didn’t have time to build a support team. Their agents learned our store fast and handled customers seamlessly and professionally—like an in-house team without the hassle.”
Sarah Thompson
Operations Manager, UrbanNest
how can we help?
One of our team members will reach out to you within 24 hours of your request submission.
Start a project:
info@apolloteams.com
Work with us:
ukasha@apolloteams.com
Ready To Get
Started?
It’s always easy to get started with ApolloTeams.